Claim Timeline
Every milestone of your claim in order, from the first notice of loss to the final settlement. Always know where things stand, and have a clear record of what happened and when.
A clear record, in order
Claims drag on, and details blur. The timeline keeps every meaningful event in sequence, so you can see what has happened, what is current, and what is still ahead without reconstructing it from memory.
- Key events logged as your claim moves.
- Past, present, and upcoming at a glance.
- A dated record if a dispute ever arises.
Stay ahead of what happens next
Insurance claims run on dates, and missed steps can cost you. A clear timeline helps you keep track of follow-ups and appointments, and gives any adjuster you work with the full history at once.
- See where the claim is in its lifecycle.
- Keep follow-ups and appointments in view.
- Share the full history with a firm in one place.
A record that protects you
If a claim is delayed, denied, or underpaid, a clear, dated history is one of your strongest assets. The timeline captures it as you go, so you are never trying to remember what was said and when.
- Every milestone timestamped automatically.
- A reliable account if you need to escalate.
- Useful evidence for a public adjuster or your own records.
Common questions
Does the timeline track insurer deadlines for me?
It records the events on your claim so you can see the history and what is current. Always confirm statutory deadlines with your policy and your state department of insurance.
What kinds of events show up on the timeline?
Milestones like the date of loss, documents added, estimates received, appointments, messages, and stage changes, through to the final settlement.
Can I share the timeline with my adjuster?
Yes. When you connect a licensed public adjuster you choose, they can see the claim history, so nothing has to be explained twice.
Is the timeline updated automatically?
Yes. As your claim moves and you add documents or messages, the timeline records those events in order without extra work from you.
Is the Claim Timeline free?
Yes. It is included free for policyholders as part of every claim workspace.
Track every milestone
Free for policyholders. Keep a clear, dated record from first notice of loss to settlement.